Beware of these three generative AI “gotchas”
The hype around generative AI shows no signs of cooling, so in the coming months expect more executives to ask their teams, “What are we doing with generative AI?” And…
Market and competitive intelligence portals deliver the #1 business benefit IDC research identifies with knowledge management systems
Information industry research firm IDC recently blogged about a survey they conducted to assess the use and value of knowledge management (KM) systems in large companies. The most frequently cited…
What’s the return on investment for a strategic research portal?
Return on investment (ROI) is a critical metric for any enterprise technology purchase. Strategic research portals are no exception. A common undertaking among our clients – all of which are…
The messier, the better: Bring us your complex knowledge management system challenges
Teddy Roosevelt had it right when he said, “Nothing in the world is worth having or worth doing unless it means effort, pain, [and] difficulty” – often abridged, “If it’s…
Innovative companies embrace knowledge management systems
The correlation between the most innovative companies and those that embrace knowledge management (KM) systems has been documented by academics for 15 years. Knowledge management is vital because, among other…
SinglePoint’s search “out-Googles” users’ expectations
Google® is our cultural benchmark for internet search; the very brand name has been coopted into a verb meaning “to search the web”. Google is also, in the eyes of…
A financial services powerhouse’s knowledge management platform pays dividends
Savvy enterprises understand the importance of building and deploying a knowledge management platform for market and competitive intelligence. They also know that’s only half the battle; driving adoption and growing…
SinglePoint’s “Recommended Reading List” is a powerful way to alert users to relevant new content
Of the many ways for Northern Light SinglePoint™ users to become aware of relevant content in their market and competitive intelligence portal – dashboards, newsletters, and search alerts, to name…
McKinsey: A brighter future for pharma technical development
A recent article by management consulting firm McKinsey* shines a spotlight on pharma technical development, also known as CMC (chemistry, manufacturing, and controls), whose purpose is to develop processes and methods…